ONLINE BANKING

Looking for Effortless & Efficient Banking?

TAP INTO THE POWER OF OUR ONLINE & MOBILE BANKING PLATFORM.

Access your bank accounts and manage finances anytime, anywhere, with just a few clicks or taps through online or mobile banking.

Digital Banking gives you 24/7 access to:

  • View up-to-the-minute account balances
  • Monitor daily transactions
  • Transfer funds between accounts
  • Deposit checks through Mobile Deposit
  • Pay bills for free
  • View eStatements
  • Set up real-time alerts so you are automatically notified about important account activity
  • Manage your debit card: turn it on/off if your card is lost, stolen or compromised; set travel notices; and set a temporary limit increase for occasional, large purchases or payments.

Wolf River Community Bank Mobile BankingBank Happy.

Download the Wolf River Mobile Banking app in the App Store or in Google Play:

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Enroll in Online & Mobile Banking

To use our app or online banking, call us at 920-779-7000 to get started.

Pay with a Digital Wallet!

Pay on the go with mobile and wearable payment options. Digital wallets provide you with a quick and simple way to make secure purchases through a smartphone, smartwatch or fitness tracker. Use for contactless card payments (tap to pay) and one-click online checkout.

Use your Wolf River Community Bank debit or credit card with Apple Pay®, Google Pay™ or Garmin Pay™.

Apple Pay - Wolf River Community Bank debit card
Apple pay logo

Apple Pay is an easy, secure way to pay in stores, within apps, and online with your iPhone®, Apple Watch®, iPad®, and Mac. You can quickly check out using the Apple devices you carry every day like your smartphone or Apple Watch.  Download or open your wallet app, tap + and follow the steps to add your Wolf River Community Bank card to your wallet.

 

Where to use Apple Pay

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You can use your Wolf River Community Bank debit or credit card with Apple Pay at a variety of merchants in stores, within apps and online.  Look for either of these symbols at checkout

 

Get help with Apple Pay

Google Pay - Wolf River Community Bank Debit card on smartphone
Google Pay logo

Pay quickly and more securely using the payment methods saved to your Google Accounts.  No need to reach for your card!  Pay with a few clicks in-app and on the web or check out in stores using the android device that’s already in your hand!

 

Where to use Google Play

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Google Pay protects users’ payment info with multiple layers of security, using one of the world’s most advanced security infrastructures to help keep your account safe.

Get help with Google Pay

Wolf River Community Bank Debit Card on Smartphone - Mobile Wallet
Garmin Pay logo

Garmin Pay is a contactless payment solution designed for people who are always on the move. Whether you grab a cup of coffee after your morning run or get a bite to eat while out on a ride, Garmin Pay lets you make purchases quickly with your Wolf River Community Bank debit or credit card almost effortlessly with nothing needed but your watch. No wallet? No phone? No problem.

 

How to use Garmin Pay

With just a few quick touches, Garmin Pay is easily accessible from your compatible Garmin watch.  Enter your passcode, select the right credit card from your virtual wallet, and then hold your wrist near the card reader — that’s it. No need to fumble for your phone, cards or cash. Visit their support page for help with Garmin Pay.

Get help with Garmin Pay

Digital Banking FAQs

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ARE THERE FEES FOR ONLINE OR MOBILE BANKING?

No, Online and Mobile Banking are free.

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HOW SECURE IS MY INFORMATION

We use the latest encryption standards and methods to protect your information.

Want extra protection? Protect your debit card by installing the Brella Card Manager app. Brella is a free mobile app that helps you protect your debit card by sending you alerts when your card is used so you can detect unauthorized or fraudulent activity on your account.  You can also check your balance anytime, set travel notices, turn your card off/on, and find nearby ATMs.

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HOW DO I ENROLL FOR ONLINE BANKING?

You can enroll for Online Banking online or by contacting us at 920-779-7000. Enrollment for our Mobile Banking service is included with Online Banking enrollment.

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DO I NEED A SEPARATE USERNAME OR PASSWORD FOR MOBILE BANKING?

No. Use the same Online Banking username and password. If you change your Online Banking password, the Mobile Banking password will automatically change as well.

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HOW SHOULD I ENDORSE MY MOBILE DEPOSIT CHECK?

Please write “For mobile deposit to Wolf River Community Bank” on the back of your check below your signature. Some checks will have that stated in a checkbox form so you can simply put a checkmark in the box along with your signature to endorse.

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HOW DO I DEPOSIT A CHECK WITH MOBILE DEPOSIT?
  1. Login to Mobile Banking.
  2. Click “Menu” then “Deposit Checks.”
  3. Select the checking account to which you’d like to make the deposit.
  4. Take a picture of the front and back of your check, following the on-screen instructions (endorse the check with your signature and write “For Mobile Deposit Only at WRCB”).
  5. Enter the check amount.
  6. Verify that everything on the screen is correct, then Submit.
  7. We’ll confirm that the check has been received.
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WHAT SHOULD I DO WITH THE PAPER CHECK AFTER A DEPOSIT?

We recommend securely storing the check for 14 business days, then destroying the original paper check.

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WILL MY MOBILE DEPOSIT BE DEPOSITED THE DAY I SUBMIT IT?

Mobile deposits submitted before 3:00 p.m. CST on a business day will be deposited that same day.  Deposits submitted after 3:00 p.m. or on a non-business day will be processed the next business day. Please know that there may be a delay if we require further review of the deposit. We will call you to confirm any questions.

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WHAT ARE THE LIMITS FOR MOBILE DEPOSIT?

Max deposit per check = $5,000
Max deposit per day = $10,000

If you need the limit raised for the day, please contact your local branch.

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WHY SHOULD I USE BILL PAY?
  • Save time and money – no checks to write
  • Easy to use and helps you keep track of all the bills you pay
  • Schedule automated bill payments or one-time payments
  • Pay virtually any bill – utilities, mortgage, even your lawn care service
  • Our Bill Pay service is free to set up and use
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HOW DO I ENROLL FOR BILL PAY?
  • Just log into Online Banking, click the ‘Bill Pay’ tab, and complete the enrollment form.
  • Once your enrollment is received and processed (approximately 3 business days), you are ready to start using Bill Pay.
  • You must be enrolled in Online Banking before you can enroll for Bill Pay.
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WHAT ALERTS CAN I SET TO PROTECT MY SECURITY AND BE INFORMED OF BALANCES?

Setting alerts in Digital Banking will let you know the moment something important happens in your account by instantly sending a message via text*, email, or push notification**.

These alerts will let you know what’s happening with your money so you can watch for suspicious activity and verify processing. It’s a free service to you!

You can choose from dozens of alerts to monitor your account activity, such as:

  • An ATM withdrawal is made.
  • A purchase using your debit card was just processed.
  • A fee was charged to your account.
  • Your balance reaches a certain amount.
  • Online banking login, password or ID changed.

*Message and data rates may apply.

**Push notifications not available for Business Accounts.

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HOW DO I SET UP BANKING ALERTS?
  1. Log on to Online Banking.
  2. Select ‘MANAGE ALERTS’ in the main menu.
  3. Click the ‘+’ next to ‘MY ALERTS’.
  4. Click each category to view the list of available alerts.
  5. Select the Alerts you want to receive for each account. Then check how you would like to receive them and then click ‘Save.’

You’ll now receive a message when any of your alerts are triggered through the channel you chose – text or email.

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WHY SHOULD I SIGN UP FOR ESTATEMENTS?

Go paperless with eStatements. They are free with any account and provide a number of benefits:

  • Security – Eliminate the risk of your mailed statement being lost or stolen.
  • Accessibility – View, print or download up to 18 months of archived statements anywhere you can access online banking.
  • Eco-friendly – Save a few trees!
  • Time saving – Fast delivery! No more waiting for snail mail to deliver key financial information.
  • Organization – Reduce paper clutter!
  • Money saving – eStatements can help reduce or eliminate monthly service charges for our Essential and eChecking accounts!
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HOW DO I ENROLL IN ESTATEMENTS?

You must first be enrolled in Online or Mobile Banking before enrolling in eStatements.  Once in Online or Mobile Banking, it’s quick and easy to sign up for eStatements:

  1. Login to Online or Mobile Banking.
  2. Click DOCUMENTS in the menu.
  3. Select the document type: STATEMENTS.
  4. Select any accounts for which you’d like to receive eStatements or click SELECT ALL.
  5. You will be presented with the Terms and Conditions.
  6. Read through the terms, scroll to the bottom, and select VIEW TEST DOCUMENT which will download a PDF.
  7. Click SELECT ALL, then ACCEPT TERMS to accept the terms and conditions.

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